Cancellation & rescheduling
Draft — not legal advice. Have a Florida-licensed attorney review this page before you rely on it.
Last updated: September 2026.
How to cancel or reschedule
Your confirmation email has links to cancel or reschedule the appointment yourself, any time. If you created an account, you can also do this from My bookings when you're signed in. You can also call or text us:
Notice
There's no minimum notice required to cancel or reschedule — but the earlier you let us know, the more likely we can fill that slot or accommodate the new time you want. Last-minute cancellations make it hard to fill that block of the day.
What happens when you reschedule
Rescheduling moves your appointment to a new date and time — it doesn't change what you booked or the price. Your estimated total stays what it was when you first confirmed, even if catalog prices have changed since.
What happens when you cancel
Cancelling releases your time slot. Since the site doesn't collect payment or a deposit, there's nothing to refund for a standard cancellation.
Same-day appointments
Same-day booking online requires at least 4 hours' notice before the start time and includes a same-day fee, shown in the wizard before you confirm.